Simo
Troubleshooting

Login Issues

Follow these steps if you can't access your account.

If you're having trouble logging into your account, you can solve the problem by following these steps.

Steps

1

Reset Your Password

Click 'Forgot Password' on the login screen and enter your email.

2

Check Your Email

Don't forget to check your Spam/Junk folder.

3

Update the App

Download the latest version from App Store or Play Store.

4

Clear Cache

Settings > Apps > Simo > Clear Cache

💡Tips

  • Try signing in with social media (Google/Apple).
  • If the problem persists, email asisimo@planla.ai.